A non-refundable booking fee of one third of the total is required upon booking to secure a car/date. Unsecured bookings will be released after 7
Please ensure your booking form and terms & conditions along with booking fee, if not already paid, reach All Occasion Cars Ltd within this period. Failure
to do so may result in you losing your choice of car/booking fee.
All Occasion Cars Ltd accepts booking fees and balance payments by credit/debit card, paypal, cash or bank transfer. Paypal and Worldpay are our third party
processors. Cheque payments will not be accepted.
A £2.50 charge applies to credit card usage and/or paypal transactions.
The balance amount is payable one month prior to the hire date and is non-refundable.
Cancellations should be advised and confirmed in writing as soon as possible or the balance may still be chargeable.
Any changes to date/time/venue/no. of passengers/vehicle already agreed on the booking form must be informed immediately. We will endeavour to accommodate any
minor amendments, but may not be able to accommodate major changes if insufficient time has been provided. You could be at risk of losing your car of choice and booking fee because of such
Smoking, eating or drinking in our vehicles is strictly prohibited (except for champagne and/or water provided by All Occasion Cars Ltd).
Champagne is provided to the bride and groom only, on the condition that both are 18 years of age or older. As per the Licensing Act 2003, it is illegal
to supply alcohol to anyone under the age of 18. By agreeing to and signing these terms and conditions, you are also confirming that you are 18 years of age or older. Bookings made in
person will require proof of ID to be checked in line with our age verification policy and Challenge 21 Scheme. For bookings made via phone or online, you may be requested to supply ID on the
day to the driver should you appear to be under the age of 21. Acceptable forms of proof-of-age are a photo driving license, passport or proof-of-age card that carries the PASS hologram.
All our uniformed chauffeurs are professional experienced drivers. Every courtesy will be shown throughout your day, and is reciprocally expected. Our
chauffeurs, at their own discretion, have the right to refuse to transport passengers that appear unfit to travel.
Any damage, intentional or otherwise, caused by you or any members of the bridal party will be billed to you.
All Occasion Cars Ltd prides itself on outstanding service, and is committed to providing you with a wonderful experience. In the unlikely event we are unable
to complete your booking with your booked car, for reasons beyond our control, an alternative car may be offered subject to availability or a full refund given. Please note severe adverse weather
conditions may require a change of car time to time. Beyond this, All Occasion Cars Ltd will not be liable. We recommend you have a contingency plan in place.
Whilst every effort will be made to meet deadlines as arranged, All Occasion Cars Ltd accepts no responsibility for any delays however caused.
We always arrange for cars to arrive 15 minutes earlier at collection point, and allow an appropriate amount of time at the church/civil ceremony for
photographs afterwards, as well as on arrival at final destination. If you envisage a waiting time of more than 30mins at each point, please let us know. A nominal charge of £15.00 will apply for
extended waiting times.
Whilst every care will be taken, All Occasion Cars Ltd accepts no liability or responsibility for any loss or damage to personal property, clothing or luggage
left in its cars.
Children under 3 years of age are unable to travel in our vintage cars owing to compulsory legal requirements regarding the use of baby seats. Child
seats/baby seats can be provided in our Mercedes fleet. It is the responsibility of the parent/guardian travelling with the children to ensure car seats are fitted correctly.
Our wedding car service is provided for one run only to the church/civil ceremony and reception, unless agreed otherwise, subject to time criteria/distance and
an additional charge of £30.00.